Privacy Policy

🔒 Privacy Policy for The Hanger

 

At The Hanger, accessible at https://www.formalpakistan.com/, your privacy is a priority. This policy outlines how we collect, use, protect, and handle your Personal Information when you use our website.

If you have any questions or require clarification regarding this policy, please contact us at [Insert your email address, e.g., contact@formalpakistan.com

 

1. Information We Collect

We collect information to process your orders, provide customer service, and improve your shopping experience.

A. Personal Information You Provide (Customer Data)

This includes information you actively give us when placing an order, creating an account, or contacting us:

  • Identifiers: Name, Email Address, Phone Number.

  • Transaction Data: Billing Address, Shipping Address.

  • Payment Details: Payment information is processed securely by our third-party payment partners (e.g., Shopify Payments). We do not store full credit card details on our servers.

 

B. Information Collected Automatically (Usage Data)

 

When you visit our site, we automatically collect data related to your device and activity:

  • Log Data: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click paths.

  • Cookies: Small data files placed on your device to remember your preferences, track your use of the site, and enhance personalization.

 

2. How We Use Your Information

 

We use the collected information for the following purposes:

  • Order Fulfillment: To process transactions, confirm purchases, and ship your items.

  • Communication: To send you service messages (order updates, shipping notifications) and, with your explicit consent, marketing and promotional materials.

  • Website Improvement: To analyze site usage, administer the website, and optimize user experience.

  • Security & Fraud: To screen orders for potential risk or fraud.

 

3. Legal Basis for Processing (GDPR Compliance)

 

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases:

  1. Contractual Necessity: The processing is necessary to fulfill a contract with you (e.g., processing your payment and shipping your order).

  2. Consent: You have given us explicit permission to use your information for a specific purpose (e.g., subscribing to a newsletter).

  3. Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention, site improvement), provided your rights do not override these interests.

  4. Legal Obligation: Processing is required to comply with applicable laws (e.g., tax record keeping).

 

4. Data Retention and Your Rights

Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our policies.

 

Your Data Protection Rights (EEA/GDPR)

 

If you are an EEA resident, you have the right to:

  • Access: Request copies of the Personal Information we hold about you.

  • Rectification: Request correction of any incomplete or inaccurate data.

  • Erasure (Right to be Forgotten): Request the deletion of your Personal Information from our systems.

  • Object & Restriction: Object to or request the restriction of data processing under certain circumstances.

  • Data Portability: Request that we transfer your data to another organization.

  • Withdraw Consent: Withdraw your consent for any processing that was previously based on it.

To exercise any of these rights, please contact us using the details provided above.

 

5. Third-Party Services and Cookies

Third-Party Providers

We may share your data with trusted third parties necessary for running our business, such as payment processors, shipping carriers, and analytics providers (like Google Analytics) to track website activity. These third parties have their own privacy policies governing how they use your data.

Cookies and Tracking

 

Our website and our partners use technologies like cookies, JavaScript, or Web Beacons. These are used to measure the effectiveness of advertising and/or to personalize the content you see.

Note: We have no access to or control over cookies used by third-party advertisers. You can choose to disable cookies through your individual browser settings. Please consult your browser's help pages for detailed instructions on managing cookies.

 

6. Children's Privacy

 

We do not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe your child has provided this information on our website, please contact us immediately, and we will take necessary steps to remove it from our records.

 

7. Consent and Updates

 

By using our website, you consent to our Privacy Policy and agree to its terms.

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.